At Lawctopus, we value your trust and are committed to safeguarding your personal information in accordance with the Digital Personal Data Protection Act, 2023 and other applicable Indian data protection laws and rules. In case you have any suggestions or questions, please reach out to us at dpo@lawctopus.com
NOTICE
The User of the website www.lawctopus.com (including www.lawctopuslawschool.com, lawctopus.com/clatalogue, testprep.lawctopus.com, lawctopus.com/academike, and Lawctopus’ Android App) must read and agree to the following terms and conditions (hereinafter collectively referred to as the “Terms & Conditions”) before using the concerned websites.
Our policies are compliant with The Digital Personal Data Protection Act, 2023 and related rules to the best of our knowledge.
By using the website, the User agrees to be bound by the provisions of these terms & conditions, the privacy policy of Lawctopus.
These Terms and Conditions and the Privacy Policy Statement represent the complete agreement between User and Lawctopus for the use of and access to the services and/or other contents of this website.
PRIVACY POLICY
Lawctopus (hereinafter referred to as “the Website”) is an online learning website for law aspirants by Lawctopus.
The term ‘User’ refers to a visitor of the website who consents to share their information, including but not limited to name, date of birth, city, state, phone number, e-mail ID, and career interests (hereinafter collectively referred to as “information”) with trusted and relevant educational institutions, such as law colleges, coaching institutions, etc.
It is informed that the Website may, at its discretion, alter, modify, amend, or remove the terms of this Privacy Policy after giving you due notice. Therefore, kindly familiarise yourself with all such changes to ensure your compliance.
TERMS AND CONDITIONS
In consideration of the mutual promises and covenants contained herein, the website and the User agree as follows:
1. Information Collection
The following types of information are collected after the user clicks on the ‘I agree’ or a similar option indicating clear consent:
1.1. Personal information such as your name, contact number, residential address, email address, etc.
1.2. Browsing information such as your Internet Protocol Address, Internet Service Provider, Web Browser, Operating System, Geolocation, etc.
1.3. If the user is under the age of 18, the consent of a parent or guardian is also obtained before processing data from minors. We do not use children’s data for tracking or targeted advertising.
1.4. We process your personal data only with consent or for legitimate uses permitted under the DPDP Act, such as fulfilling your requests, delivering educational content, or complying with legal obligations.
2. Information Storage
The data received by the Owner is stored at DigitalOcean LLC, Bangalore (India), and at Amazon Web Services, Inc., Mumbai (India).
3. Information Retention
3.1 The Website shall retain your information until you cease to avail its Services, or longer if required to facilitate record-keeping, accounting, investigating, troubleshooting problems, resolving disputes, and/or legal purposes, as may be deemed fit by the Website.
3.2 The Website shall retain your information only for as long as is necessary to fulfill the purposes for which it was collected, or as required under applicable law.
3.3 Once such purposes are fulfilled, or upon withdrawal of consent, the information will either be deleted or anonymized in accordance with our internal data retention policy.
3.4 Data may be retained for longer periods only when required for legitimate business purposes such as accounting, record-keeping, legal compliance, or dispute resolution, and never indefinitely.
3.5 Users also have the right to access, correct, erase, and port their data by contacting Lawctopus as per the details given at the end of this policy. You can also withdraw your consent for your data to be shared with trusted third parties anytime.
4. Communication and Contact Practices
When you interact with Lawctopus, whether by signing up for a course, webinar, or newsletter you may receive communications from us that are intended to inform, educate, and serve you better.
- By signing up for our webinars, courses, or updates, you consent to be contacted by email, WhatsApp, or phone calls, both human and AI-generated for the purpose of sharing information, clarifying your learning needs, and helping you make informed choices about our offerings.
- Such communication will always be consultative and value-driven, never intrusive or spam-like.
- You can opt out of any communication channel at any time by using the unsubscribe link or emailing us.
5. Recording of Calls
To continuously improve our services and ensure high-quality communication, our calls (incoming or outgoing, human or AI-generated) may be recorded for training and development.
- Such recordings are handled with the highest confidentiality and are accessible only to authorized personnel.
- These recordings are retained only for as long as necessary to fulfill the training purpose and are securely deleted thereafter.
- No part of any call recording will be shared publicly or with any third party without your explicit consent, unless required by law.
6. Use of AI-Assisted Interactions
As part of our commitment to innovation and better service:
- We may occasionally use AI-generated voice or text-based communication (e.g., informational or feedback calls/messages) to understand user needs and personalize your experience.
- These AI interactions are transparent, non-intrusive, and fully compliant with data protection norms.
- You may decline to engage with such communication at any time, and your preferences will be duly respected.
7. User Representations and Warranties
7.1 The User represents that he/she is not under any legal or other disability which limits his/her ability to comply with the above Terms and Conditions and Privacy Policy and/or any other relevant terms.
7.2 The User represents and warrants that the information provided is accurate, authentic, current, legal, and not fabricated. The User also guarantees maintaining and updating information to keep it accurate and complete.
7.3 The User acknowledges that if any information provided is untrue, inaccurate, not current or incomplete, Lawctopus reserves the right to terminate this Agreement and the User`s use of this website.
8. Cookies and Analytics
8.1 We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve our services.
8.2 You can disable cookies in your browser settings; however, some features may not function optimally.
9. Data Security, Accountability, and Disclaimer of Liability
9.1 The Website implements robust technical and organisational measures to protect data against unauthorised access, loss, destruction, or damage. The website also regularly reviews and updates security practices to address emerging threats.
9.2 The Website does not claim any ownership of the User’s information or of any information of any third parties posted, uploaded, or entered on the Website.
9.3 The Website shall not be liable for any loss or damage caused owing to the legality, accuracy, and authenticity of the information provided by the User.
9.4 The Website shall not be liable for any loss of your information owing to sharing it with any third party. The respective Privacy Policies of such third parties shall govern such information.
9.5 The Website shall not be liable for any loss of your data owing to your unauthorised access or use of the Website.
9.6 The User shall solely be liable for any loss or damage caused to the information belonging to the User or any third party or the Owner or for any consequential loss or damage caused to any person and/or entity owing to the acts or omissions on the part of the User.
9.7 The Website shall promptly and in the prescribed manner notify the Data Protection Board and the affected Data Principals of any personal data breach.
9.8 The Website shall also conduct regular audits and data protection assessments to ensure compliance with the latest laws.
10. Amendment and Removal of information
10.1 The Website reserves the right to remove or cease sharing any information at its sole discretion, without prior notice to the User, at its discretion, or if it believes that the information violates any terms of this agreement.
10.2 Lawctopus will make all endeavours to update our records with the latest information the User provides. However, you may edit some of the information if you see any discrepancy in your personal information.
10.3 The User can inform us or any third party to stop using or limit our use of their personal information.
10.4 The User can also ask us to erase or delete their personal information
10.5 If the User chooses to delete their account, all their personal information will be deleted.
11. Data Principal Rights
Under the Digital Personal Data Protection Act, 2023, you have the following rights:
- Right to Access Information: Request a summary of your personal data that we process.
- Right to Correction and Erasure: Request correction, completion, or deletion of inaccurate or outdated personal data.
- Right to Data Portability: Receive your personal data in a structured, commonly used format.
- Right to Grievance Redressal: Lodge a complaint with our DPO if you believe your data has been mishandled.
- Right to Nominate: Nominate another person to exercise these rights in the event of your death or incapacity.
12. Indemnification
12.1 The User agrees to indemnify and hold the Platform harmless from any claims, damages, losses, or liabilities arising out of or related to the information, including any claims of infringement or violation of third-party rights.
12.2 In no event and under no circumstances or otherwise shall the Website be liable, without limitation, for any damages whatsoever, including direct, indirect, incidental, consequential, or punitive damages, arising out of any access to or any use of or any inability to access or use this website including any material, information, links, and content accessed through this website or any linked external website.
13. Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
14. Dispute Resolution
Any dispute between the Parties during and / or out of course of; arising out of; and / or as a consequence of this Privacy Policy shall be promptly intimated by the disputing Party to the other Party, and the same shall be amicably resolved by the Parties within further 25 days. Either Party may, in the event that such dispute is not resolved amicably, issue a Notice of 15 days to the other Party for resolving the same by Arbitration proceedings governed by the Arbitration and Conciliation Act, 1996 and the venue for the same shall be at Chandigarh.
15. Change in terms of Privacy Policy
Lawctopus reserves the right to amend or modify these Terms of Service and Privacy Policy at any time, as and when needed. We request that you regularly review these Terms of Service and Privacy Policy to stay apprised of any changes. Your continued use of the Platform constitutes your acceptance of any change to the Privacy Policy.
16. Severability
If any provision of this agreement is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
17. Grievance Redressal and Customer Support
If you have any concerns related to this Privacy Policy or collection, storage, retention, or disclosure of your Information under the terms of this Privacy Policy or Terms of Service, including any queries or grievances, you can contact us using the below-given details:
Name: Tanuj Kalia, Founding CEO, Lawctopus (Data Protection Officer)
- E-mail: tanuj.kalia@lawctopus.com, dpo@lawctopus.com
- Telephone Number: +91 97118 50703
- Working Days: Monday to Friday
- Working Hours: 10 am to 6 pm
